Renowned Regional and Global Brands Trust Us Equally
Over the years, Khaleej Digital has worked with famous brands, startups, and corporates alike to grow their businesses and maximize their reach.
Ecommerce Growth has Multiplied Post-Pandemic!
Don’t Miss this Opportunity!
Ecommerce was already growing at an exponential rate, but after COVID19 this growth has further accelerated. The volume of e-commerce sales in the MENA region is expected to reach $48.6 billion by 2022. In 2020, during the pandemic, the e-commerce sales in the MENA region grew by 19.80%. UAE, Saudi Arabia, and Egypt make up 80% of the MENA e-commerce market. There is a huge opportunity to invest into e-commerce as as currently 66% of the Middle East online shoppers order from outside the region because they do not get their desired products from the local online market.
[source: go-gulf.ae]
[source: go-gulf.ae]
[source: go-gulf.ae]
Khaleej Digital is a full service ecommerce agency
Whether you just planned to start your online business or you already have a well-established ecommerce business and want to take it to the next level, we got you covered. We can take care of your end-to-end ecommerce implementation, your technology stack, and specific business needs for optimizing your operations. Here’s a glimpse of what we offer, please reach out to us for more information.
Ecommerce Platform Evaluation and Recommendation
Whether you want to start a brand new ecommerce business or wish to replatform from existing one, we can help you with it in the following ways:
- Ecommerce platform evaluation through a balanced scorecard
- Platform recommendation based on your organizational objectives and current infrastructure
- Ecommerce implementation roadmap for setting up a successful ecommerce business
- Platform and technology vendor/partner selection, negotiation and acquisition of best rates / terms for your business
Digital Marketing
You may have an amazing website and customer experience but it won’t be useful unless you have enough traffic coming to your website and making purchases. We offer paid and organic marketing services which include the following:
- Search engine marketing such as Google ads
- Search engine optimization
- Social media marketing such as Facebook, Instagram, Twitter, etc.
- Influencer marketing
- Email marketing
Ecommerce Strategy Development
Simply putting some ecommerce tools or a platform does not guarantee the success of your ecommerce business. For a successful venture, it must be well thought out and a proper strategy must be put in place that takes into account all the critical elements of the business such as:
- A well thought roll out plan with recommended sequence of implementation for technology, geographies, and localization
- Setting up proper budgets (P&L), targets, KPIs and resources planning
- Developing an online trading plan in line with product demand and market dynamics
- Developing strategy for traffic acquisition through well-planned online and offline marketing
Ecommerce Implementation / Website Development
We have a dedicated team of ecommerce technical specialists and we would help you set-up your ecommerce/online store based on your objectives. Some of the key services we offer are:
- Ecommerce platform implementation such as Magento, Shopify, WooCommerce etc.
- Integration with your internal IT systems such as ERP, CRM, OMS, PIM etc., and integrating with third party systems such as payment gateway, reviews and ratings, tracking and analytics, product feeds, email marketing tools, social commerce, etc.
- Website replatforming from existing platform to another platform such as from Shopify to Magento, from Salesforce to Magento, from Magento Cloud to Magento Community etc.
Ecommerce Operations Setup / Audit
Setting up the end-to-end ecommerce operations to handle each aspect of the order lifecycle through putting together the processes, SOPs, and KPIs. Enabling the team through appropriate training, coaching and change management. This has to be across all key functions / areas such as:
- Supply chain, order fulfillment, demand planning, and inventory planning
- Strategically planning the role of your warehouses, stores, and the people around these facilities
- Payment methods offered, payment gateways set-up, acquiring bank setups and reconciliations
- Customer service channels, operating hours, tone of voice, and service automation
- Content management, assets, localization, and products’ information management
Website Maintenance, Web Hosting and Support
We provide website maintenance and monitoring services to ensure your website is up and running all the time. Our maintenance services cover you for:
- Bug fixing
- Installing and configuring extensions
- Minor website changes
- Website monitoring
We have partnered with the most trusted web hosting companies to provide our customers tailored web hosting products and services, such as:
- Domain Names
- Web and email hosting
- Cloud hosting
- SSL and security
- Managed services
We Leave Lasting Impressions
Ecommerce is in our DNA, and we always work with an aim to bring out the best of your brand. With our decades-long ecommerce experience, we provide the most viable solutions, trusted advice, and satisfaction guarantees.
